Privacy Policy
Introduction
This privacy policy explains in detail the types of personal data DB Magic may collect about you when you interact with DB Magic Balloons . It also explains how DB Magic will store and handle that data and keep it safe.
Please read this privacy policy carefully.
By accessing or browsing this website, you confirm that you have read, understood and agree to this privacy policy in its entirety.
DB Magic
The postal address is DB Magic, Initial Business Centre, Wilson Business Park, Manchester, M40 8WN
Explaining the legal bases DB Magic relies on
The law on data protection, based on the General Data Protection Regulation and formerly the Data Protection Act, sets out a number of different reasons for which a company may collect and process your personal data, including
Consent:
In specific situations, DB Magic can collect and process your data with your consent. This may be when you have ticked a box to receive regular communications from DB Magic in a paper or electronic document or on the website
When collecting your personal data, DB Magic will always make clear to you which data is necessary in connection with a particular service.
Contractual obligations:
In certain circumstances, DB Magic will need your personal data to comply with his contractual obligations.
If you have made an order inquiry, then we will need your contact details for example.
When does DB Magic collect personal data
When you visit the website
When you engage with DB Magic on social media
When you contact Dt by any means to make enquiries
When you comment on or review DB Magic.
What sort of personal data does DB Magic collect
Personal information including name, contact details and home address
Details of your interactions with DB Magic such as with the website, email and social media
Payment information
Your comments and reviews
Your social media username, if you interact with DB Magic, through those channels, to help DB Magic respond to your comments, questions or feedback.
How DB Magic will use your personal data and why
Of course, you are free to opt out of hearing from DB Magic by any of these channels at any time.
To send you relevant, personalised communications by post or email in relation to updates, offers and services.
To perform any contract, we’ve agreed with you. If we don’t collect your personal data during this process, we won’t be able to provide the required services and comply with DB Magic, ’s legal obligations.
To respond to your queries or complaints
Handling the information, you sent enables DB Magic, to respond. We may also keep a record of these to inform any future communication with DB Magic and to demonstrate how we communicated with you throughout. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.
To protect DB Magic from fraud and other illegal activities. We’ll do all of this as part of DB Magic’s legitimate interest.
Service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable to comply with DB Magic’s legal obligations.
To send you survey and feedback requests to help improve DB Magic’ service
How DB Magic protects Your Personal Data
We know how much data security matters to all DB Magic clients. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. DB Magic’s computers and mobile devices are all password protected.
DB Magic regularly monitor he’s systems for possible vulnerabilities and constantly review he’s security
How long will DB Magic keep your personal data
Whenever DB Magic collects or processes your personal data, he’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
His Majesty’s Revenue and Customs (HMRC) requires DB Magic to keep records of contracts, payments and invoices for 7 years. DB Magic will therefore normally hold information of any contracts for this long.
Who does DB Magic share your personal data with
Anyone required to do so by law such as the police.
Should that be necessary
DB Magic will only the information they need to perform their specific services.
DB Magic may only use your data for the exact purposes he specifies in the contract with them.
DB Magic works closely with them to ensure that your privacy is respected and protected at all times
Where your personal data may be processed
Your data may be processed anywhere in the world including while using website features such as Google Fonts.
The website is hosted in the United Kingdom
You have the right to request
Access to the personal data DB Magic holds about you, free of charge in most cases.
The correction of your personal data when incorrect, out of date or incomplete.
The right to deletion, for example when you withdraw consent, or object DB Magic has no legitimate overriding interest, or once the purpose for which DB Magic l hold the data has come to an end (such as the end of a warranty).
That DB Magic stops using your personal data for direct marketing (either through specific channels, or all channels).
That DB Magic stops any consent-based processing of your personal data after you withdraw that consent
You have the right to request a copy of any information about you that DB Magic holds at any time, and also to have that information corrected if it is inaccurate.
To ask for your information, please contact DB Magic If he decides not to action your request he will explain to you the reasons for his refusal.
Your right to withdraw consent
Whenever you have given DB Magic your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where DB Magic relies on he’s legitimate interest.
In cases where DB Magic is processing your personal data on the basis of DB Magic ’s legitimate interest, you can ask DB Magic to stop for reasons connected to your individual situation. DB Magic must then do so unless he believe has has a legitimate overriding reason to continue processing your personal data
Direct marketing
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. DB Magic must always comply with your request
Contacting The Regulator
If you feel that your data has not been handled correctly, or you are unhappy with DB Magic’s response to any requests you have made to DB Magic regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns
If you live outside the UK
By using the website and services or providing your personal data to DB Magic , you expressly consent to the processing of your personal data by DB Magicor on behalf of. Of course, you still have the right to ask DB Magic not to process your data in certain ways, and if you do so, DB Magic l will respect your wishes
Sometimes DB Magic will need to transfer your personal data between countries to enable DB Magic to supply the goods or services you’ve requested. In the ordinary course of business, DB Magic s may transfer your personal data from your country of residence to DB Magic’s and to third parties located in other countries.
By dealing with DB Magic, you are giving your consent to this overseas use, transfer and disclosure of your personal data outside your country of residence for DB Magic’s ordinary business purposes. This may occur because DB Magic’s information technology storage facilities and servers are located outside your country of residence, and could include storage of your personal data on servers in the United States
DB Magic will ensure that reasonable steps are taken to prevent third parties outside your country of residence using your personal data in any way that’s not set out in this Privacy Notice. DB Magic will also make sure he’ll adequately protect the confidentiality and privacy of your personal data.
Cookie Policy
This website uses cookies to collect information about you.
Cookies are small data files which are placed on your computer by this website, and which collect certain personal data about you. This enables DB Magic to tailor his service offering (including the website) to provide you with products and services which are more relevant to your individual tastes.
However, you may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of the Services. As each website browser is different, please visit your browser’s Help” menu to learn how to change your cookie preference.